Reference

How ph44com Handles Your Personal Information

This Privacy Policy covers what data ph44com collects when you open an account, deposit via GCash, Maya, or InstaPay, and use the lobby — and exactly how we keep that data secure.

Account data protectedGCash, Maya, InstaPay details securedNo data sold to third partiesClear access and deletion rightsPhilippines-specific handling
ph44com How ph44com Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal data is used, want to update your account details, or need to request deletion of your information, our support team is here to help. You can reach us through any of the channels below — responses on data-related requests are handled with priority, and we aim to acknowledge every query promptly.

Live Chat Start a live chat session directly from your ph44com account dashboard. Available for account holders with verified GCash or Maya-linked profiles.
Email Support Send a detailed privacy request to our support email. Include your registered phone number and preferred contact method so we can verify your account quickly.
Account Help Centre Log into your account and navigate to Help to submit a data access or correction request directly, with your account history visible for reference.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take a practical approach to data security — encrypting the connection between your device and our servers, monitoring account activity for unusual access patterns, and limiting internal access to your personal records to staff who need them. Here is what that looks like across the key areas that affect your account.

Data Retention

We keep your account data for as long as your account is active and for a period after closure required by applicable financial and legal obligations in the Philippines.

Cookie Use

Cookies track your session state and your lobby preferences — like your last-visited game section or payment method. You can adjust cookie settings in your browser, though some functions may be limited.

Account Security

Login to your account requires OTP verification sent to your registered mobile number. Any GCash, Maya, or InstaPay withdrawal triggers an additional identity check before processing.

Your Access Rights

You may request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data, subject to any legal retention requirements that apply.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in the Philippines about how their data is handled, who can see it, and what rights they have under this policy.

We collect your name, mobile number, email address, and the payment method you register — GCash, Maya, or InstaPay. Device data like your IP address and browser type is also logged automatically for security purposes.

Your e-wallet details are passed only to the payment processor handling your transaction. They operate under confidentiality agreements and cannot use your data for any other purpose.

Log into your account, go to Help, and submit a data access request. You can also contact us by email with your registered phone number. We will verify your identity before responding.

Yes. Submit a deletion request through live chat or email. We will process it subject to any legal retention period that applies — for example, transaction records required by financial regulations in the Philippines.

We use cookies to keep your session active and remember lobby preferences. You can block or clear cookies in your browser settings, but some account features — including the payment chip row — may not work correctly without them.

Reach our privacy support team via live chat from your account dashboard or by email. For unresolved concerns, you may also contact the relevant data protection authority applicable in the Philippines where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.